Privacy Policy

Scottish Women’s Wellbeing Summit customer privacy notice

Registered name: Calmandcoofficeyoga ltd

This privacy notice tells you what to expect us to do with your personal information.

• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• How to complain

Contact details

Email

team@swwsummit.co.uk

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details
• Addresses
• Date of birth
• Payment details (including card or bank information for transfers and direct debits)
• Transaction data (including details about payments to and from you and details of products and services you have purchased)
• Usage data (including information about how you interact with and use our website, products and services)
• Information relating to compliments or complaints

We collect or use the following personal information for the operation of client or customer accounts:

• Names and contact details
• Addresses
• Purchase or service history
• Account information, including registration details
• Marketing preferences

We collect or use the following personal information for information updates or marketing purposes:

• Names and contact details
• Marketing preferences
• Website and app user journey information

We collect or use the following personal information to comply with legal requirements:

• Name
• Contact information
• Any other personal information required to comply with legal obligations

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Address
• Payment details
• Purchase or service history

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below:

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
• Your right to erasure – You have the right to ask us to delete your personal information.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
• Your right to object to processing – You have the right to object to the processing of your personal data.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Consent – we have permission from you after we gave you all the relevant information.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
• Legal obligation – we have to collect or use your information so we can comply with the law.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

• Consent – we have permission from you after we gave you all the relevant information.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
• Legal obligation – we have to collect or use your information so we can comply with the law.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent – we have permission from you after we gave you all the relevant information.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
• Legal obligation – we have to collect or use your information so we can comply with the law.

Our lawful bases for collecting or using personal information to comply with legal requirements are:

• Consent – we have permission from you after we gave you all the relevant information.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
• Legal obligation – we have to collect or use your information so we can comply with the law.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent – we have permission from you after we gave you all the relevant information.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
• Legal obligation – we have to collect or use your information so we can comply with the law.
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Where we get personal information from

• Directly from you

How long we keep information

We keep your information for 2 years post event to comply with accounts and tax purposes. We may use your email address for marketing unless you opt out of this.

Who we share information with

Others we share personal information with

• Emergency services
• Organisations we’re legally obliged to share personal information with

If during your attendance at the Scottish Women’s Wellbeing Summit, you were to fall ill or suffer an accident, we would share your details with emergency services and our insurance company.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: www.ico.org.uk/make-a-complaint

Last updated

05/05/2025